AVSP Certification and Its Benefits to our Clients

InfoComm International, the leading association serving the professional audiovisual communications industry, offers certification known as the Audio Visual Solutions Provider (AVSP) program to establish and maintain widespread credibility for AV professionals. Professional Communications Systems (PCS) has obtained the highest organizational-level credential – the Diamond AVSP -- which is recognition of professionalism and expertise achieved through professional development, training and continuously updated certification of its employees.

The InfoComm AVSP is the only organizational-level certification program of its kind. AVSP certification is based on the percentage of company personnel (technical, sales or customer service) who have completed certain InfoComm Academy courses, achieved either the General Certified Technology Specialist (CTS) or the specialized CTS in Design or Installation.

Professional Communications Systems, as a Diamond AVSP company, has agreed to comply with 10 Standards of Excellence that were developed in collaboration with industry experts to emphasize the best practices of AV businesses. The Standards of Excellence are a guidepost for AV companies and professionals who place the customer first and offer quality AV solutions. They include the commitment to provide complete customer satisfaction with AV solutions that provide value to the client. They convey the importance that Professional Communications Systems places on it employees’ skills development through continuing education. They also cover the critical role that PCS, as an AV professional, plays as a partner with IT specialists, architects, building managers, technology managers and others.

A Diamond AVSP Certification is recognized as a significant achievement for an organization and represents to clients the company's ability to conduct its business competently. It also distinguishes that company among its peers and competitors in the industry.

Professional Communications Systems' certification assures clients that the company's credentials meet high standards of ethical and professional practice.

Benefits of AVSP certification to our clients include:

• An open, tested, clear set of industry standards by which PCS can be measured and evaluated.
• Evidence of the company's technical proficiency.
• Reassurance to clients of our company's experience and competency.
• Company professionals who are held to a high standard of ethical and professional practice.
• A commitment to excellence shown by our hiring CTS professionals and fostering the continuing education of our technical, sales and service staff.